At The Art Interiors we strive to provide our clients with high-quality interior design services and products. We understand that sometimes you may need to request a refund. Please read our refund policy carefully to understand the terms and conditions under which refunds may be provided.

1. Eligibility for Refunds

Design Services

Refunds for design services are generally not provided due to the customized nature of the work. However, if you are dissatisfied with our services, please contact us to discuss your concerns and we will do our best to resolve the issue.

Products

If you have purchased products from us, you are eligible for a refund under the following conditions:

• The product is defective or damaged upon delivery.
• The product does not match the description provided at the time of purchase.
• You have reported the issue within 7 days of receiving the product.

2. Refund Process

Initiating a Refund

To initiate a refund, please contact our customer service team at support@theartinteriors.com with your order details and the reason for the refund request.

Return of Products

If your refund request is approved, you will be required to return the product in its original condition and packaging. The cost of return shipping will be your responsibility unless the product was damaged or defective upon arrival.

Inspection

Once we receive the returned product, it will be inspected to confirm the defect or damage. If the product is found to be ineligible for a refund, we will notify you and return the product to you at your expense.

3. Non-Refundable Items

• Custom-made or personalized items are non-refundable unless they arrive damaged or defective.
• Items purchased on sale or with a discount are non-refundable unless they arrive damaged or defective.
• Gift cards are non-refundable.

4. Processing Refunds

Approval

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Refund Method

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 10-15 business days.

Partial Refunds

In certain situations, only partial refunds may be granted (if applicable).

5. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@theartinteriors.com.

6. Changes to the Refund Policy

The Art Interiors reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page and the date of the latest revision will be indicated at the top. We encourage you to review this policy periodically to stay informed about our refund practices.

If you have any questions about our refund policy, please contact us at support@theartinteriors.com.